Thursday, June 16, 2011

Jello shots of Zukerberg and Semler way of doing Business








Hi , I hope you guys found the last Blog bit useful . Well, moving away from The Silicon valley way of doing business there are certain men who have proved that for an entrepreneur to succeed you need to be a Psychologist too .As once said by Don Graham , CEO of Washington Post after meeting with Mark Zukerberg " I concluded in that lunch the key to Mark's success is that he is Psychologist too".Another genius who rose to Fame with his bestseller Maverick and of course his Avant-grade ways of doing business (He hates to be called as Businessman with "Avant-Grade" ideas) is Mr Ricardo Semler

Ricardo Semler's New way of defining Corporate Pyramid or i would say destroying the "Pyramid"

Ricardo Semler is the CEO and majority Shareholder of Semco, Brazil which has grown exponentially under his leadership. Ricardo who talks about Change aspect , Leading by omission and believes that no fundamental changes are coming out from within the industry . . Ricardo also believes in Tom Peter's ideology that "Successful business are always visceral not cerebral". According to him we were still deeply stuck in a military way of running a business and even the terms used in Business Mission , Objective , operations are straight from Military lexicon . Ricrdo's Article Managing without managers in Sept-Oct,1989 HBR edition became very famous and was re-printed thrice . In that article Ricardo has talked about the three values which drove the organization from going under to making 10% hike in sales of its products and acquiring new companies .





In a nut shell Ricardo Semler believes that if managers are told to act like counselors and employees as responsible Citizens of a country then they will definitely care about whether the company earns profit or not .
Another interesting concept was brought forward through his book "Seven Day Weekend " where he admits that his democratic management system cannot be followed by all the companies to the same extent but we have to stop following old Rationale .

Ask 3 times Why before doing something

According to Semler "If we have a cardinal strategy that forms the bedrock for all these practices, it may be this : ASK why.". Asking why three times in a row generally gives the root cause whay are you doing a thing and thus it leads to fundamental changes within the industry , At a Lecture Ricardo gave at MITsloan he told that Aviation industry is in such a rut now that everybody is frustrated now including customers , Owners and even the employees . Stating a simple example he told that Flight security guidelines and demonstrations which is delivered evrytime you board a flight why doesn't the employees come up with something new. Semler had adviced British Airways to have small dummy room where all the breathing masks are kept and then tell passengers to take a test and get a certificate and over a period of time majority of the passengers will have it . The major cause isthat the people in the industries have stopped asking "Why" !! .

Facebook ---Dash of Vanity and pinch of Voyeurism !!

Facebook a Billion dollar company which was started in Harvard Dorm room
by few geeks Zukerberg , Dustin Moskovitz (company's CFO). Facebook which first came in the mind of Mark Zukerberg at the time he was working on a portao Harvard connect . Facebook which plays a very pivotal role right from our Social life to Geo-Politics has now more than 500 million users and has resulted in throwing out various monarchs like Mobbrak in Eqypt . Facebook has no respect for Geographical boundaries or even Political boundaries .

P.S : Now the question comes what is different in these entrepreneurs that despite having an avant-grade strategy they still succeed , unlike all of us who are young and generally get confused between different options presented to us and as a result of which we dont choose but we should never forget that not choosing is also a choice .
Mark knew what worked and what didn't . He was greatly influenced by the success of Friendster and his own website which he hosted on Harvard's server called Facemash . According to him people want to remain in contact with the people whom they met in conference,events& fests or who don't live near you.Facebook was mainly for maintaining constant touch with your Latent acquaintance who are not that close that you will go out of your way to call them . So, he understood what other networking website couldn't provide . Its not that he knew that Facebook was the thing which he will be doing whole of his life instead he was more interested in another project called Wirehog which he started with his High school friend from Caltech but he made the right decision at right time . So, here is an important tip for all the entrepreneurs who are not making a bold decision in their life but always remember not taking a decision is also a type of decision .According to an Interview with Mr David Kirkpatric who is the author of a bestseller The Facebook Effect at the computer history museum , he said that Facebook doesn't provide the social content but it is just a platform where people can do different amazing things online which can range from finding a blood donor to getting a date

Friday, May 6, 2011

Provenance Paradox



Every sale has five basic obstacles : no need. no money, no hurry, no desire, no trust.
------Zig Zagler
It started with an experiment with my friend when I told him that I bought a Brazilian watch , swiss coffee, Egyptian rug and Turkish cotton and he said “Are you insane , I think you have mismatched the country and the items they are famous for and that too horribly “
What does this mean that if I am swiss I can sell only watch , if Turkish then only rugs , if Indian then only spices , then how Toyota , LG , Samsung became big brands despite coming from small countries like Japan and Korea . How they entered developed markets
I was sitting in a cafe indulging in my favourite dessert, ice cream. The double-scoop portion contains two flavors called “French Vanilla” and “Belgian Chocolate”. Then a question crossed my mind, “Why on earth vanilla is often associated with ‘French’ and chocolate with ‘Belgian’?” No vanilla ever grew in France nor chocolate in Belgium. In fact, the best chocolate grows in Columbia and Madagascar contributed 97% of world’s total vanilla export.
El-Rey : Leading cacoa processing industry and sells its product at a 30% price premium. El-Rey tried their hand in coming up with finished chocolates but it never became an international brand because no one will pay a price comparable with that of , Lindt or Godiva for a venenzuelan chocolate . This is the Provenance Paradox as mentioned in Dec 2010 edition of HBR authored by Mr Rohit Deshpande .
Following are 5 strategies of combating the effect of Provenance paradox :
1> Stick to colonial history (Egyptian cotton. Turkish rug,Indian spices etc)
2> Build a brand for long haul (Toyota, LG, Samsung etc)
3> Flaunt your country if origin (Swiss knife,Columbian coffee)
4> Downplay your country of origin (Corona lifestyle beer )
5> Hide behind the front country (Apple –designed by apple California,made in china)
Indian Product Case study :

Tata Motors is the largest multi-holding automobile company in India and it is the fourth largest truck producer in the world. In addition, Tata Motors is also the second largest bus producer in the world, with the revenues of US$ 8.8 billion in the financial year 2008. Since its establishment in 1945, Tata Motors has grown significantly in the past 60years with the strategies of joint venture, acquisition and launched new products in different market segments (i.e. passenger cars, commercial vehicles and utility vehicles). A significant breakthrough for Tata was the development and commercialization of the truly Indian cars and they are Tata Indica (1998) and Tata Indigo (2002). Tata Motors has experienced many joint ventures with Daimler Benz, Cummis Engine Co. Inc., and Fiat and successfully acquired Daewoo Commercial Vehicle Co. Ltd. In the year 2008, there were two most significant events which have had a momentous impact on the scale of the Company’s operations and its global image. The launching of Tata Nano, the world cheapest car and the acquisition of Jaguar and Land Rover, the two iconic British brand have made Tata Motors well known to the people in the world. Tata Motors has proven excellence over the years through continuous strong financial results, market expansion, acquisition & joint ventures but the important question is how this salt to car manufacturer has been able to have great sales in European market . Generally companies in order to downplay their origin country try to acquire global brands . Following are the benefits which helped them to avoid “Provenance Paradox”
Following are the benefits which Tata motors got from JLR acquisition from Ford

TATA motors acquired three plants in Europe
All these plants were developed and maintained by FORD , so by this TATA motors was playing safe

TATA motors acquired 2 state of the art design centers in Europe from Ford
People trust European Car designs , so by this TATA motors avoided Provenance paradox

Sales support from Ford motors
Initially in order to penetrate European Market TATA motors used FORD’s name

P.S : This is the reason why TATA motors despite knowing the fact that JLR was just a liability for Ford invested huge in this M&A deal .
In my opinion the key to success for us in the developing countries is investment in our Intellectual Property. For e.g. the Venzualans should try to get a Geographic Indication protection on their chocolate product, just like how it has been done for Swiss chocloates and Champagne. Getting GI protection will go a long way in promoting traditional products and help in their branding. Similarly Infosys needs to develop a robust patent portfolio to shed off its back-office image. Innovation and protecting your innovation and then branding yourself is the key to success.

* Geographical indications have long been associated with Europe as an entity, where there is a tradition of associating certain food products with particular regions. Under European Union Law, the protected designation of origin system which came into effect in 1992 regulates the following geographical indications: Protected designation of origin (PDO) and protected geographical indication (PGI) and Traditional Speciality Guranteed (TSG)